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Payment Methods
To play for the world’s biggest jackpots, select the most appropriate payment method and purchase your tickets. Some of the available payment methods operate in specific regions and currencies only. When using them, your funds will be automatically converted according to up-to-date exchange rates.
Processing of transactions is instant and free of charge. Transactions at theLotter will appear on your payment method statement as The Lotter or Lotto Direct. Your personal and payment details in My Account are encrypted under GeoTrust 128 SSL bit security.
Payment and Deposit Options
There are two ways to purchase tickets on our website. You can deposit funds into your account before choosing a lottery to play, or pay for tickets as you go.
Start off by associating a payment method with your account. This is done as part of your full registration on our website when you make your first transaction. Select a payment method from those available in your current location, and then use it for your ticket purchases and/or deposits.
Listed below are the available payment options. Select “Show” in the right hand column for more information about each payment method. Instructions are provided for making deposits, but in general, they are suitable for ticket purchases as well.
Deposit using your international Visa card to ensure that you always have funds to play your favourite lotteries online.
To deposit with Visa:
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Sign in to your theLotter account.
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Add Visa to your list of payment methods in "Payment Details".
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Click on the "Deposit" button.
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Select Visa from the list of available payment options in the drop-down menu and click "Deposit" to confirm the transaction.
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You will receive automatic notification to your email when your deposit is complete.
Deposit using your international MasterCard card to ensure that you always have funds to play your favourite lotteries online.
To deposit with MasterCard:
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Sign in to your theLotter account.
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Add MasterCard to your list of payment methods in "Payment Details".
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Click on the "Deposit" button.
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Select MasterCard from the list of available payment options and click "Deposit" to confirm the transaction.
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You will receive automatic notification to your email when your deposit is complete.
Skrill is an e-wallet used all over the globe. Please ensure that you have sufficient funds in your Skrill account before using it to make purchases at theLotter. To create a FREE account, visit www.skrill.com.
To deposit with Skrill:
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Sign in to your theLotter account.
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Add Skrill to your list of payments in "Payment Details".
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Click on the "Deposit" button.
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Select "Skrill" from the payment method menu and enter the amount you wish to deposit.
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Click the "Deposit" button.
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You will receive automatic notification to your email when your deposit is complete.
NETELLER is an e-wallet that offers a convenient way to move funds through a prepaid credit card or online account. To create a FREE account, visit www.neteller.com.
To deposit with NETELLER:
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Sign in to your theLotter account.
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Add NETELLER to your list of payments in "Payment Details".
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Click on the "Deposit" button.
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Select "NETELLER" from the payment method menu and enter the amount you wish to deposit.
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Click the "Deposit" button.
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You will receive automatic notification to your email when your deposit is complete.
Paysafecard is one of the leading prepaid payment cards for making internet payments. As the card is loaded at a retailer, when you use Paysafecard online you never have to disclose your personal data.
To deposit with Paysafecard you first need to purchase a prepaid card at one of more than 600,000 sales outlets worldwide. These include supermarkets, newsagents and petrol stations. When you make your purchase, you choose how much money you wish to load on the card. Once the card is loaded you can go online and make payments by entering the 16-digit Paysafecard PIN.
To deposit with Paysafecard, after the card has been purchased and loaded, you need to add it to your list of payment methods:
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Sign in to your theLotter account and go to My Account.
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Go to Payment Details and click the Add button.
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Choose Paysafecard, pick your desired currency and enter a valid email address.
Now you can make a deposit with Paysafecard:
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Click on the Deposit button.
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Choose the amount you wish to transfer.
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You will be redirected to the payment method’s website to complete your details.
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You will receive an automatic email notification when your deposit is complete.
Note: You can’t make purchases on our site without first buying your Paysafecard and loading it with the amount you wish to spend.
Sofort is an online direct payment method available in permitted European countries. When using Sofort, you don’t need to register or open a virtual account, as you will be using your own secure online banking details with PIN/TAN entry. This guarantees fast and secure processing of your online purchases. Sofort payments can be made in EUR only.
To deposit with Sofort you first need to add it to your list of payment methods:
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Sign in to your theLotter account and go to My Account.
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Go to Payment Details and click the Add button.
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Choose Sofort, pick your desired currency and enter a valid email address.
Now you can make a deposit with Sofort:
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Click on the Deposit button.
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Choose the amount you wish to transfer.
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You will be redirected to the payment method’s website to complete your details.
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You will receive an automatic email notification when your deposit is complete.
EPS stands for “e-payment standard”. It is a secure and convenient payment method which allows Austrian bank account holders to make payments on the internet.
To deposit with EPS you first need to add it to your list of payment methods:
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Sign in to your theLotter account and go to My Account.
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Go to Payment Details and click the Add button.
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Choose EPS, pick your desired currency and enter a valid email address.
Now you can make a deposit with EPS:
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Click on the Deposit button.
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Choose the amount you wish to transfer.
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You will be redirected to the payment method’s website to complete your details.
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You will receive an automatic email notification when your deposit is complete.
Bancontact is a popular method for online transactions in Belgium. It is a secure, quick and simple online bank transfer method which works with all major Belgian banks.
To deposit with Bancontact you first need to add it to your list of payment methods:
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Sign in to your theLotter account and go to My Account.
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Go to Payment Details and click the Add button.
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Choose Bancontact, pick your desired currency and enter a valid email address.
Now you can make a deposit with Bancontact:
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Click on the Deposit button.
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Choose the amount you wish to transfer.
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You will be redirected to the payment method’s website to complete your bank account details.
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You will receive an automatic email notification when your deposit is complete.
Rapid Transfer is an online payment method which is supported by over 90 banks across Europe. It uses the online banking of your existing bank to allow you to instantly pay online. You receive an instant notification of your payment – even though the bank transfer itself may take a few days – so your purchase can be processed immediately. Rapid Transfer is one of the most secure online payment methods – you benefit from all the existing high security standards that your bank offers.
Currently you can pay with Rapid Transfer if you are a customer of most banks in permitted European countries.
To deposit with Rapid Transfer, you first need to add it to your list of payment methods:
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Sign in to your theLotter account and go to My Account.
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Go to Payment Details and click the Add button.
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Choose Rapid Transfer, pick your desired currency and enter a valid email address.
Now you can make a deposit with Rapid Transfer:
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Click on the Deposit button.
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Choose the amount you wish to transfer.
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Fill in your bank details (IBAN, SWIFT and account holder details) and confirm the payment.
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You will receive an automatic email notification when your deposit is complete.
*Where permitted
Withdrawal Options
You can withdraw funds from your account with payment methods you have used previously for payments and/or deposits. You cannot withdraw funds in excess of what you deposited with your payment method due to our adherence to anti-money laundering regulations.
To learn more about each available withdrawal option, select "Show" in the right hand column for additional information.
Withdrawal to this payment method is available in the following currencies : US$ / € / £ / ZAR
Please note that withdrawals are permitted only to international credit cards that have been previously used on the site.
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Sign in to your theLotter account
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Go to "My Account" and select "Withdraw"
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Select Visa from the drop-down menu of available payment options and enter the amount you wish to withdraw
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Click "Withdraw" to complete the transaction
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You will receive automatic notification to your email when your withdrawal is complete
Withdrawal to this payment method is available in the following currencies: US$ / € / £ / ZAR
Please note that withdrawals are permitted only to international credit cards that have been previously used on the site.
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Sign in to your theLotter account
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Go to "My Account" and select "Withdraw"
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Select MasterCard from the drop-down menu of available payment options and enter the amount you wish to withdraw
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Click "Withdraw" to complete the transaction
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You will receive automatic notification to your email when your withdrawal is complete
Withdrawal of funds is instant when the requested withdrawal amount is lesser than the total of charges to your e-wallet and/or when you have purchased a lottery ticket since your last deposit.
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Sign in to your theLotter account
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Go to "My Account" and select "Withdraw"
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Select Skrill from the drop-down menu of available payment options and enter the amount you wish to withdraw
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Click "Withdraw" to complete the transaction
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You will receive automatic notification to your email when your withdrawal is complete
Withdrawal of funds is instant when the requested withdrawal amount is lesser than the total of charges to your e-wallet and/or when you have purchased a lottery ticket since your last deposit.
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Sign in to your theLotter account
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Go to "My Account" and select "Withdraw"
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Select NETELLER from the drop-down menu of available payment options and enter the amount you wish to withdraw
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Click "Withdraw" to complete the transaction
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You will receive automatic notification to your email when your withdrawal is complete
To make a withdrawal with a bank transfer, follow these steps:
- Log in to your account.
- Go to 'My Account' and click on Withdraw.
- Pick ‘Bank Transfer’ as your preferred payment method.
- Fill in your desired withdrawal amount.
- You will be asked to upload documents.
- Once the relevant documents are confirmed, the status of the bank transfer will change from ‘Pending Verification’ to ‘Pending’ and an automatic mail is sent.
- Once approved by the Finance Team, you will be sent an automatic email informing you that the funds are on the way.
Frequently Asked Questions About Payments, Deposits, and Withdrawals
How do I pay for ticket purchases?
Paying for ticket purchases on theLotter is a simple process:
* If this is your first purchase on our site, you must first complete the full registration process and associate a payment method with your account in order to start playing.
* Choose the lottery you want to play.
* Fill in your tickets, select your playing options, and click PLAY.
* Select your payment method and confirm your ticket purchase.
* You will receive an automatic email notification when your order is complete.
How quickly do I get my withdrawal?
Please note: We do our utmost to process your withdrawal request as quickly as possible but due to security concerns (including account verification) and occasional circumstances beyond our control, delays may occur.
For additional information, check our full list of frequently asked questions about Payments and Deposits; and Withdrawals. To view a history of your transactions, please visit My Account.
For further assistance, please contact our Customer Service Team.
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